Get help - About us, Contact us, Customer Service, Faqs, Shipping, Condition ratings, Returns, Offers
Here at ProGolfSouth, we strive to be your top rated eBay golf supplier. Being long time Carolina Hurricanes fans, we have adopted their 2006 Stanley Cup Championship slogan, "Whatever It Takes!". We will do whatever it takes to ensure your satisfaction. To make your purchase as simple and easy as possible, please review our store policies. As always, do not hesitate to contact us with any questions or concerns you may have.
Return Policies
At ProGolfSouth, we want you to be happy with each and every purchase you make with us. We accept returns for exchange, replacement, refund and store credit. Please read below for details on how to return your purchase.
Exchanges If you decide you would like to exchange the product (different size, differenct shaft flex, etc.) please contact us within 7 days for an return authorization number. After 7 days, all sales are final.
Returns If you decide you do not want the product you receive, you have 7 days to contact us for an return authorization number. After 7 days, all sales are final.
Damaged Shipment If your item was damaged in transit, please contact us immediately, and we will file a claim on your behalf with Fedex. Once the claim has been approved by Fedex, we will ship out a replacement item, or issue a full refund. Please do not file a claim with Fedex, as this will only delay the claims approval process.
Incorrect Item Received As an eBay top seller with a 99.8% approval rating, ProGolfSouth gets it right. We strive to complete each and every transaction 100% correctly. However, errors do occur. If you have received an item that you did not purchase, please contact us immediately to help us resolve the problem. There are a few options available when this situation occurs, so please contact us, and we will issue a full refund and/or get the correct product to you as soon as possible.
Ratings Disagreement ProGolfSouth has been among the top eBay sellers since 1999, and we are confident that the condition rating is accurate. However, we understand that sometimes rating discrepancies occur. If you believe that this has happened with your item, please contact us immediately for a return authorization number.
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Shipping
Get help - About us,Contact us, Customer Service, Faqs, Shipping, Condition ratings, Returns, Offers
Continental US Alaska & Hawaii Canada & Mexico Europe International
We ship exclusively with Fedex and USPS. Normal shipping is ground, and usually ships in one business day. Please call us before checkout for any expedited shipping to ensure proper delivery. Please allow 4-6 weeks delivery for all US military addresses.
Local pickup is available. The handling charge is 25% of the quoted shipping and handling charge.
For non domestic shipments, the buyer is responsible for all taxes, duties, and import fees charged by the buyer's government. Please contact your local customs office for more information.
Insurance is optional, but recommended. Insurance is calculated at checkout, depending on the total invoice amount. Most insurance charges are nominal except for the most expensive items.
Continental United States Shipping Rates
All USPS 2 Day shipments are sent USPS Priority. The USPS estimated delivery time for Priority is 2 days, but the delivery time is not guarateed.
Alaska & Hawaii Shipping
Canada & Mexico Shipping
Europe Shipping
International Shipping
Where is my tracking number? ProGolfSouth provides email communication along every step of the sales process, including buying, checkout, shipping, and delivery. Please update any email filters you may have in place. Please contact us at any time for any information on the status of your purchase.
Do you combine shipping? Yes, we do combine shipping. Any items purchased within 7 days of the initial purchase will be combined onto 1 invoice, and the shipping totals will be significantly reduced. Please see shipping add ons for the reduced rates on additional purchases. Most shipping for additional items is reduced by 80% or more.
When will my item arrive? We ship within 2 business days of receipt of payment. Domestic shipments may take up to 5 days to arrive. International USPS first class shipments may take up to 4 weeks to arrive depending upon each country's customs process. Please see the shipping charts, or contact us for expedited shipping.
Why don't you respond to my email question? ProGolfSouth provides email communication along every step of the sales process. If you have not received an email from us, please check your email filters and blockers. Please phone us for any emails you might have missed.
Do you ship internationally? Yes, we do. Please see the shipping charts for rates. All international items will ship within 3 business days. Please be aware that USPS First Class International shipments can take up to 4 weeks to arrive, depending on your country's customs process.
Why does it say regular in the title, but stiff in the description? While handling thousands of items each day, we occasionally make a typographical error. If you see an error, please contact us before you bid to ensure the item is what you want. We certainly appreciate the chance to fix the error, and ensure the item is right for you.
Can I pick up my item at Golf Augusta? Yes, you can pick up your item at our Pinehurst store. There is no charge for local pickup.
What does the condition rating mean?
Please use the table below for rating clubs and iron sets. Every club and iron set rated at 8.5 and above are a great way for you to obtain a great golf product and still save money.
Please use the table below for rating golf balls.
About Us
Fastest Growing Golf Retailer ProGolfSouth one of the fastest growing golf retailers in the country. Thanks to our loyal customers, we are able to bring more of the best golf product to market at the lowest prices.
We Know Golf ProGolfSouth is staffed by PGA professionals, certified club makers, and golf enthusiasts. With this level of expertise, we can answer all of your questions, and find the right product for your game.
We Know Online Selling ProGolfSouth brings 12 years of online golf sales experience to the table to ensure a convenient and smooth buying experience.
Golf Augusta of Pinehurst, NC
Come visit us at Golf Augusta in Pinehurst, North Carolina. We are owned and operated by a PGA professional, and we have been serving the Sandhills since 1996. We always like to meet our online customers as they come to Pinehurst to play some of the best golf courses in the world. Just like our online presence, our brick and mortar store is growing extremely fast, and you just might find something not yet available online.
Shop With Confidence
You can shop with confidence when you shop with ProGolfSouth. We are a member ot the Better Business Bureau of North Carolina. We know that our customers are looking for a safe, secure, and convenient shopping experience, and we work hard every day to accomplish just that.
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